FAQs

1. What payment methods do you accept?

We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.

2. How can I track my order?

You can track your order using the 'Order Tracking' feature on our website.

3. Do you offer free shipping?

Yes, we offer free shipping on all orders.

4. What is your return policy?

We offer a money-back guarantee. For detailed information, please refer to our Return & Refund Policy on the website.

5. How can I contact customer support?

You can contact us via email at info@pejayz.com or call us at +44 7460 758690.

6. How long does delivery take?

Delivery typically takes 3-7 business days. For international orders, it may take 3-17 business days.

7. Can I cancel or change my order?

You can cancel or change your order within 24 hours of placing it. Please contact customer support for assistance.

8. What do I do if I receive a damaged product?

If you receive a damaged product, please contact our customer support immediately for a replacement or refund.

9. Do you ship internationally?

Yes, we ship internationally. Shipping times and costs may vary based on the destination.

10. How do I apply a discount code?

You can apply a discount code during checkout in the designated discount code field.

Contact Information

Company: Pejayz
Address: 556, 184 High Street North, London E6 2JA, United Kingdom
Phone: +44 7460 758690
Email: info@pejayz.com
Customer Service: Our customer service is available 24/7
Reply Speed For Customer Service: The customer service replies within 24/48 hours