Payment Policy

Effective Date: December 25, 2025

1. Introduction

This Payment Policy explains how payments are processed on Pejayz when you purchase products through the website. By placing an order, you agree to comply with the terms below.

2. Accepted Payment Methods

Pejayz accepts the following payment methods at checkout:

Credit & Debit Cards:
• Visa
• MasterCard
• American Express
• Discover
• Union Pay

Online Wallets & Methods:
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Klarna (if available at checkout)

These options are securely processed through trusted payment gateways to ensure your financial data remains safe.

3. Payment Processing

• Once an order is placed, payment will be captured immediately during checkout.
• You will receive an email confirmation with your order details and payment receipt.
• If payment fails for any reason (e.g., insufficient funds, declined by bank), the order will not be processed until a successful payment is made.

4. Currency & Pricing

• All prices shown on Pejayz are in British Pounds (GBP) unless otherwise stated.
• The final amount charged may vary slightly depending on your bank or card provider’s exchange rate if paying from outside the UK.

5. Security

Pejayz uses secure third‑party payment processors that comply with industry standards for protecting cardholder data (such as PCI DSS). Your card information is encrypted and never stored on our servers.
Protect your login and card details at all times and notify us immediately for any unauthorized charges.

6. Failed Payments & Order Cancellation

• If a payment cannot be processed, you will be notified at checkout or by email.
• Pejayz reserves the right to cancel an order if payment is not completed within a reasonable time.

7. Refunds & Chargebacks

• If an order is eligible for a refund (see Refund Policy), refunds will be issued back to the original payment method used at checkout.
• Chargebacks initiated through your bank without contacting Pejayz first may result in order cancellation and restriction of future purchases until resolved.

8. Contact Us

Store Name: Pejayz

Company Name: HAMZAPVT LTD

Company Number: 15378157

Address: 556, 184 High Street North London England E6 2JA United Kingdom

E-Mail: info@pejayz.com

Phone: +44 7460 758690

Customer Service Hours: Monday to Friday - 9:00 AM to 5:00 PM (GMT+00:00) Greenwich Mean Time (London)

Response Time: The customer service replies within 24/48 hours