Accessibility Statement

Effective Date: February 21, 2026

At Pejayz, operated by HamzaPvt LTD, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our tech accessories and apparel are available to all customers.

1. Our Commitment

Pejayz strives to ensure that its services are accessible to people with disabilities. We believe that every person has the right to live with dignity, equality, comfort, and independence. We have invested significant resources to help ensure that our website is made easier to use and more accessible, with the strong belief that website accessibility efforts assist all users.

2. Standards & Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

  • Target Standard: We aim for WCAG 2.2 Level AA conformance.
  • Current Status: www.pejayz.com is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not yet fully conform to the accessibility standard (often due to third-party apps or legacy images).

3. Accessibility Features on Pejayz

To assist our users, we have implemented the following features:

  • Alt Text: We are working to ensure all product images (phone cases, watch straps, shoes) include descriptive alt text for screen readers.
  • Keyboard Navigation: Most essential functions, including the checkout process, are accessible via keyboard tab navigation.
  • Semantic HTML: We use proper heading structures ($H1, H2, H3$) to help assistive technologies understand page hierarchy.
  • Contrast Ratios: We strive to maintain a minimum contrast ratio of 4.5:1 for text to ensure readability for users with low vision.

4. Limitations & Known Issues

Despite our best efforts to ensure accessibility of Pejayz, there may be some limitations. Below is a description of known limitations:

  • Third-Party Widgets: Some integrated apps (such as certain Instagram feeds or live chat tools) may not be fully accessible. We are actively reviewing these with our developers.
  • User-Generated Content: Reviews or photos uploaded by customers may lack alt text or proper formatting.
  • Legacy Media: Older promotional videos may lack closed captioning; we are updating these as part of our 2026 roadmap.

5. Assessment Methodology

Pejayz assessed the accessibility of the website through:

  • Self-evaluation: Periodic audits using tools like Google Lighthouse and WAVE.
  • User Feedback: We actively invite users with disabilities to report any barriers they encounter.

6. Feedback & Contact Information

We welcome your feedback on the accessibility of Pejayz. If you encounter accessibility barriers or require an alternative format for any of our policies, please let us know:

  • Phone: +44 7460 758690
  • E-mail: info@pejayz.com
  • Address: 556, 184 High Street North, London, E6 2JA, United Kingdom
  • Response Time: We aim to respond to accessibility enquiries within 2 business days.

7. Formal Complaints

If you are not satisfied with our response to an accessibility issue, you may contact the Equality Advisory and Support Service (EASS) in the UK for further guidance.